“I’m Going to Come With 6/7 Men and Kidnap You”: Pharmacy Worker Says Customer Threat Was Brushed Off as a Joke

A pharmacy worker said a routine interaction with a regular customer turned frightening after the man allegedly threatened to kidnap them while picking up medication.

The worker shared the situation in a post on r/legaladvice, explaining that the customer was not a stranger to the pharmacy. According to the post, he was a regular who had already made employees uncomfortable in the past. The worker said he had a habit of making strange comments, including remarks they described as sexual and racist, which had led them to avoid helping him when possible.

Usually, the worker said, they would ask a coworker to handle him instead. But on the day in question, the pharmacy was busy, the customer had been waiting, and everyone else was tied up. So the worker decided to help him and tried to move through the pickup process like any other transaction.

That is when the situation shifted.

The worker said they grabbed the customer’s medication bags and asked for his date of birth, which is a normal verification step at a pharmacy. The customer refused to provide it. When the worker asked again, they said he responded with a threat: “I’m going to come with 6/7 men and kidnap you.”

The worker did not argue with him or respond in kind. According to their post, they immediately took the medication bags to the back, handed them to a manager, and told her what the customer had said.

The manager then went to the front to address him. The worker said the manager told the customer he had offended them. The customer reportedly said he was joking and apologized. After that, the manager checked him out anyway and allowed the transaction to continue.

For the worker, that response did not feel close to enough.

Afterward, the manager allegedly came to the back and told the worker it was “no big deal” because the customer was “always weird.” The worker said they tried to explain that the comment was not acceptable and that they did not feel safe, but felt brushed off.

That left them stuck between two uncomfortable questions: Was it too late to report the threat two days later, and should they go above the manager’s head?

Their father thought they should do both. The worker said he encouraged them to report the manager to HR and contact police about the customer.

The worker seemed unsure if that would be viewed as overreacting, especially because the manager had already minimized the comment and the customer had framed it as a joke. But the post made clear that the worker did not experience it that way. They described the comment as a threat, and the larger context made it worse: this was not a one-time awkward interaction with a random shopper. It came from a regular customer who had already made them uncomfortable enough that they usually avoided dealing with him.

That detail matters because it changes the way the situation reads. A customer making a bizarre comment in passing is one thing. A customer with a history of troubling remarks allegedly threatening to return with multiple men and kidnap an employee is something else entirely.

The manager’s reaction became a major part of the conflict. Instead of treating the threat as a workplace safety issue, the worker said the manager accepted the customer’s apology, finished the transaction, and told the employee not to worry because he was known for being strange.

That left the worker feeling like the person responsible for protecting employees had chosen to smooth things over with the customer instead.

Reddit commenters were blunt: they told the worker not to let the incident disappear just because two days had passed.

Several people said it was not too late to call police. One commenter said the worker needed to start a paper trail and get a police report number. Others said the incident should also be reported to HR, the store manager, and anyone above the manager who handled the customer that day.

The phrase “paper trail” came up because commenters were concerned about escalation. Even if nothing else happened, they argued, there should be a record of the threat in case the customer returned, made another comment, followed the worker, or acted in a way that raised more safety concerns.

Some also focused on the manager’s response. To them, the apology did not erase the original comment, and “he’s always weird” was not a good enough reason to dismiss a threat. A few commenters said the customer could potentially be trespassed from the business, depending on the pharmacy’s policies and local law.

Others noted that pharmacy situations can be complicated because customers may still need access to medication. But even those commenters generally agreed that the worker should speak with higher management or HR and take the safety concern seriously.

The worker’s biggest question was whether reporting it after a delay would still matter. The comments overwhelmingly said yes. Calling right away may have been better, but waiting two days did not make the threat disappear.

The outcome in the post was not a dramatic police chase or public confrontation. It was quieter than that, which is part of what made it unsettling. The customer allegedly made a threatening comment, the manager accepted the explanation that it was a joke, and the employee was left wondering if they were supposed to simply come back to work and hope he did not return.

For a worker in a public-facing job, that is not a small thing. Pharmacy employees deal with frustrated customers, long waits, medication issues, insurance problems, and people who may already be upset before they reach the counter. But there is a clear difference between a difficult customer and one who allegedly says he will come back with several men and kidnap an employee.

The worker went to Reddit looking for guidance because the people immediately around them had given two very different responses. Their manager treated it like an uncomfortable but harmless comment. Their father treated it like a threat that needed to be documented.

Most commenters landed firmly with the father.

They told the worker to report it, document it, involve HR, and make sure the incident existed somewhere beyond memory. Because if the customer ever came back and said or did something worse, the worker would not be starting from zero.