FedEx Driver Allegedly Faked a Signature — Then Cameras Showed No Delivery Attempt

A Reddit user said a missing package became more frustrating after FedEx allegedly marked it as delivered with a signature, even though security cameras showed no delivery attempt at the home.

The user shared the situation in a post on r/legaladvice, explaining that the package was marked as delivered and signed for. On paper, that usually gives a carrier and seller a strong reason to say the shipment was completed. A signature is supposed to confirm that someone received the package.

But according to the poster, that did not match what actually happened.

The user said cameras at the home showed no delivery attempt. That detail changed the situation from a normal missing-package complaint into something more serious. If a package is marked delivered without anyone coming to the door, the issue is not simply a stolen box or a carrier placing it in the wrong spot. It raises questions about whether the driver marked the delivery incorrectly, forged a signature, went to the wrong location, or never attempted delivery at all.

That matters because signed deliveries are supposed to protect both sides. The carrier can show the package was handed off, and the recipient can feel safer knowing expensive or important items will not be left unattended. But when a signature appears without a real delivery, the recipient can get trapped in the worst possible version of the problem: the package is gone, and the tracking record claims they received it.

The poster wanted to know what to do next. Should they file a claim with FedEx? Contact the seller? Go to police? Send camera footage? Dispute the purchase? Ask for the signature record? The answer was not obvious because the tracking system was already working against them.

The camera footage was the strongest part of their case. It did not necessarily prove where the package went, but it could show that no one from FedEx came to the home during the claimed delivery window. That undermines the delivery record and gives the poster something more concrete than “I never got it.”

The signature issue also raised another concern. If the driver or someone else signed for the package without permission, that could affect more than this one delivery. It could mean the carrier’s records were inaccurate, and the customer was left fighting a false paper trail.

The post did not describe the package being recovered or FedEx immediately fixing the issue. It captured the point where a customer had tracking that said one thing, cameras that showed another, and a package that was still missing.

Commenters told the user to preserve the camera footage immediately. If the home cameras showed no delivery attempt during the relevant time, the user needed to save the full clip, not only a screenshot or short excerpt. The date and time mattered.

Several people said the user should contact FedEx and ask to open a formal investigation. They suggested requesting the proof of delivery, the signature record, delivery address details, GPS scan information if available, and the driver’s delivery notes. The point was to force the carrier to compare its internal record with the user’s camera footage.

Others said the seller or shipper should be contacted too. In many cases, the shipper has more leverage with the carrier than the recipient does. The buyer could explain that the package was marked delivered with a signature, but cameras showed no delivery attempt at the address. The seller could then open a claim with FedEx from their side.

Some commenters suggested filing a police report if the value was high or if FedEx continued to insist the package had been delivered despite the video. A police report could help with a credit card dispute, insurance claim, or seller replacement request.

There was also advice to dispute the charge if the seller and carrier both refused to help. Commenters warned that the user should gather documentation first: tracking details, the delivery confirmation, screenshots of the claimed signature, camera footage, FedEx complaint numbers, and messages with the seller.

Several people also suggested checking whether the package may have been delivered to a different address. If FedEx had GPS scan data, it might show the driver was nowhere near the user’s home or that the package went to a nearby address by mistake.

The post did not end with a clean resolution. It ended with the user trying to challenge a delivery record that claimed a signature existed when their cameras showed no delivery attempt.

That is what made the situation so frustrating. A signature is supposed to settle the question of delivery. In this case, the user believed the signature was the problem.

Commenters did not tell the user to accept the tracking page as final. They told them to save the footage, open a formal FedEx investigation, involve the seller, request delivery records, and keep every complaint number.

Because when a carrier says a package was signed for but the cameras show no one came to the door, the missing package is only half the issue. The other half is correcting a delivery record that may be wrong from the start.